Frequently Asked Questions
Product & Compatibility
What base sizes do your display stands fit? Our WarSplay™ system is designed to cover your entire army. The Classic stands securely hold standard 25mm to 32mm infantry bases. For larger models, our XL modules accommodate larger bases from 40mm up to 54mm, perfect for tabletop characters, heavy vehicles, and monsters.
Will these fit in my IKEA Detolf or glass cabinet? Yes. Our flat-edged interlocking design is specifically engineered to maximise shelf space. They fit perfectly inside standard glass display cabinets, allowing you to create tiered, stadium-seating setups for your collection.
How does the modular system work? Every WarSplay™ unit features a seamless interlocking base. You can connect unlimited stands side-by-side to build a custom exhibition display that scales exactly to the size of your current wargaming roster.
Are these 3D printed? Yes. Every single stand is manufactured in-house at our dedicated UK print farm. We use premium materials with a matte black finish to eliminate glare and ensure your painted masterpieces remain the absolute focus.
How does WarSplay compare to traditional acrylic cases? (New) Traditional acrylic cases can be expensive, fragile, and difficult to expand. WarSplay provides a highly durable, modular, and cost-effective alternative that grows seamlessly with your collection without the premium price tag.
How do I clean my display stands? (New) Simply wipe them down with a soft, damp cloth or use a soft-bristled brush to dust them. Avoid harsh chemicals or abrasive materials.
Orders & Payment
What payment methods do you accept? We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. All payments are processed securely through Shopify's checkout system.
Can I add to my order once it is placed? Because we process and manufacture orders quickly, we cannot guarantee additions to an existing order. However, if you contact us immediately after ordering, we will do our absolute best to combine your shipments.
Do you offer bulk discounts for large armies or gaming clubs? (New) Yes. If you are looking to outfit a massive collection or order wholesale for a club, please reach out via our Contact page to discuss volume pricing.
How do I cancel my order? If you need to cancel your order, please reach out via our Contact page within 24 hours. Once your order has entered the printing queue on our farm, it cannot be cancelled.
How do I change my address after ordering? Please contact us immediately if you notice an error in your shipping address. We can update this for you manually, provided the parcel has not yet been dispatched.
Shipping & Returns
How much do I need to spend to get free shipping? We offer free standard tracked shipping within the UK for all orders over £50.
How long does it take to dispatch my order? Because we handle all manufacturing in-house, we typically print and dispatch your order within 2 working days.
Do you ship internationally? (Updated) Yes, we ship worldwide via fully tracked services.
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UK: Orders under £50 are sent via a 48-hour tracked service (£3.50).
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USA: Orders are dispatched DDP (Delivered Duty Paid), meaning there are no surprise customs fees at the door.
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Europe & Rest of World: Shipping is calculated at checkout. Please note that these orders may be subject to local customs duties and import taxes upon arrival, which are the sole responsibility of the customer.
What is your return policy? We offer a straightforward 30-day return policy. If you aren't completely happy with your display, or if anything was damaged in transit, just reach out via our Contact page and we will sort it immediately.